Contact information

CONTACT INFORMATION

Last Updated: September 28, 2026

Thank you for shopping with KitSociety.

Our customer care team is available to assist with questions regarding our products, orders, payments, shipping, returns, refunds, and store policies.

Customer Service

Store: KitSociety
Country of Operation: United States
Store Currency: United States Dollar (USD)
Email: support@kit-society.com

Order Support

When contacting us regarding an existing order, please include your:

  • Order number;

  • Full name;

  • Email address used to place the order; and

  • A brief description of your request.

For damaged or incorrect products, please include clear photographs where relevant.

Providing this information helps us locate your order and address your request efficiently.

Returns and Refunds

Before sending a return, please contact: support@kit-society.com

We will provide the applicable return instructions.

Please do not send a return to an address that has not been provided or confirmed by KitSociety.

Shipping and Tracking

If you have questions regarding:

  • Order processing;

  • Tracking;

  • Delayed packages;

  • Incorrect shipping information;

  • Lost shipments; or

  • Delivery issues,

contact support@kit-society.com

 with your order number.

Privacy Requests

Requests relating to personal information or privacy rights may also be submitted to:support@kit-society.com

Please describe the type of privacy request you are making.

Additional identity verification may be required where permitted or required by law.

Business and Legal Inquiries

For general business, intellectual property, legal, or policy-related inquiries, contact: support@kit-society.com

Contact

KitSociety
Email:  support@kit-society.com